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Good
We’ve been running an AI workflow challenge at Stamped, where our team is exploring generative AI tools and how they fit into their roles.
Jun 28
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Jeremiah Prummer
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Good
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Listening
It used to be popular to say “Data is the new oil.”
Jun 21
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Jeremiah Prummer
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Listening
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Clarity
I realized recently that ChatGPT writes more SQL queries for me now than I write for myself, and it has me feeling a bit conflicted.
Jun 14
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Jeremiah Prummer
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Clarity
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Opportunity
Note: Right after I started working on this newsletter, I got asked to join Gorgias for a webinar on the human versus AI customer experience.
Jun 7
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Jeremiah Prummer
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Opportunity
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May 2025
Adoption
There was a super popular chart in 2020 and 2021 that showed the trend line of ecommerce adoption in the US.
May 31
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Jeremiah Prummer
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Adoption
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Lifecycle
One of the most often cited pieces of retention marketing advice for profitable growth is to focus on your best customers.
May 24
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Jeremiah Prummer
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Lifecycle
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Long
There’s a great podcast called Acquired, where the hosts do super long-form episodes on the history of great companies.
May 17
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Jeremiah Prummer
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Long
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Programmatic, Revisited
Last year, our newsletter flipped a characterization that loyalty’s “programmatic discounting” is a bug into a feature.
May 10
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Jeremiah Prummer
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Spend
Earlier this week, I had some conversations on Twitter about the potential of ChatGPT’s new shopping feature.
May 3
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Leo Strupczewski
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Spend
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April 2025
(More) Optimism
Note: If you want to more data to better understand this macro environment or how loyalty fits, let me know.
Apr 26
•
Jeremiah Prummer
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(More) Optimism
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Forward
One of the most important things a brand can be doing right now is pulling demand forward.
Apr 19
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Jeremiah Prummer
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Forward
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Operations
Note: Our team released a very cool benchmark report this week that challenges the way you think about loyalty programs.
Apr 12
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Jeremiah Prummer
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Operations
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